Core Responsibilities

• Actively pursue customers for payment via telephone, email, and letter to ensure cash is received in a timely manner and to agreed payment terms
• Monitor incoming email box and respond in a timely manner to customers queries and requests
• Liaise with customers to resolves queries, disputes, and chase PON’s to facilitate payment
• Chase and escalate customer queries within the business to ensure agreed resolutions are actioned to facilitate payment
• Log accurate records of all customers incoming and outgoing communication to enable understanding of queries, confirmation of all customers contacted and to follow up on promised payments
• Process credit card payments
• Generate weekly computerised arrears letters – ensuring relevant customers receive the appropriate letter
• Generate monthly and mid-month statement of account
• Administration duties
• Keep customer details, emails and address up to date
• Processing invoices onto customer portal (Tradex)
• Identifying bad debt
• Reporting to Manager on position of Aged Debt
• Identifying and referring customer for litigation
• Additional ad hoc work within the department

Knowledge, Skills & Experience

• Experience of working in a Credit Control role
• Good telephone manner
• Excellent communicator, both written and verbal
• Methodical approach to work
• Strong attention to detail
• Organised
• Committed
• Knowledge of Sage Accounts & Microsoft Office

Contract type: Permanent
Hours: 37.50 hours per week
Rate of Pay: £12.00 per hour
Location: Winson Green – with onsite parking

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We are looking for a responsible person to provide administrative support in a well-organised and timely manner.

Responsibilities

• Monitoring, reading, and responding to emails
• Dealing with incoming correspondences
• Drafting correspondence on the manager’s behalf
• Screening the managers incoming phone calls
• Scheduling important tasks and deadlines
• Liaising with suppliers and customers
• Planning and organising meetings
• Preparing papers for meetings
• Preparing presentations
• Sourcing and ordering stationery and office equipment
• Improving and maintaining database, procedures and office systems
• Filing
• Paying bills
• Any other ad hoc tasks

Requirements and skills

• Administration experience
• Knowledge of office management systems and procedures
• Outstanding organisational and time management skills
• Ability to multitask and prioritise workload
• Excellent verbal and written communications skills
• Interpersonal skills
• Discretion and confidentiality

Contract type: Permanent
Hours: 8:30am – 5:00pm – Monday to Friday
Rate of Pay: £12.00 per hour
Location: Winson Green – with onsite parking

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Field Sales Executive Expansion has created a new opportunity to join a growing lighting business. Litelite LED specialists provide environmentally friendly, highly efficient and low energy lighting solutions.

Responsibilities

• Carry out site surveys (Full training given) ·
• Consultation with customers and presenting the appropriate solution to make a sale.
• Maintaining and developing relationships with existing client base. Proactive business development such as cold calling to arrange meetings.

• Up sell and cross sell full range of company products and services.
• Representing the company at exhibitions, events and demonstrations.
• Managing own performance in line with targets and objectives

The Right Candidate Should

• Be Articulate, confident and well-presented individual
• Have proven track record of successful sales – Driven and hungry towards achieving goals
• Have excellent communication and decision making skills
• Have lots of initiative and common sense
• Be goal-orientated – tenacious personality
• Have a full UK driving licence

Contract type: Permanent
Hours: 37.50 hours per week
Salary: Competitive
Location: Winson Green – with onsite parking

Apply for this job

Use the form below to submit your job application.